An AI chatbot for UAE businesses that starts on WhatsApp

In the UAE, clients write on WhatsApp before they call. The AI chatbot answers there, in Instagram DMs and in the website widget from your own documents, asks the questions that qualify the lead, writes the deal to the CRM and passes the chat to your team when it leaves the script.

Send a requestFrequently asked questions
AXIS agentWhatsApp · example

Hi, do you deliver the Oslo sofa to Abu Dhabi?

Yes, delivery to Abu Dhabi is available. Which color do you need, grey or sand, and which area are you in?

Sand, Al Reem Island.

Noted. A manager will confirm the delivery date here today.

CRM record

Deal
Oslo sofa, sand
Delivery
Abu Dhabi, Al Reem Island
Task
Manager: confirm the date today

Connects to your telephony and CRM

WhatsAppInstagramBitrix24KommoZohoSalesforceHubSpotOdooe&duZiwo3CX

What the AI chatbot does

  1. 01

    WhatsApp AI chatbot

    Answers on your WhatsApp Business number at any hour, in English and Russian.

  2. 02

    Instagram DM automation

    Replies to DMs and story replies from ads and moves the lead to the CRM.

  3. 03

    Website widget

    Answers visitors on your site with the same script and knowledge base.

  4. 04

    Answers from your documents

    Price lists, brochures, payment plans and policies become the knowledge base.

  5. 05

    CRM and handover

    Writes the deal during the chat and passes it to a person with the history.

WhatsApp first: why it matters in the UAE

For many UAE clients, WhatsApp is where the conversation starts: they write from an ad, a listing or a business card and expect an answer in minutes. A chat that waits until the morning often goes to a competitor.

The chatbot answers on your WhatsApp Business number, keeps the conversation in one feed with Instagram and the website, and writes every chat to the CRM.

What is the WhatsApp Business API

The WhatsApp Business Platform, often called the WhatsApp Business API, is the version of WhatsApp for companies that connects a business number to software instead of a phone. It lets an assistant answer many chats at once and write them to a CRM.

Meta charges for business messages by its own rate card, which depends on the message category and the client's country. Messages a business sends first go out as templates approved by Meta and only to clients who agreed to receive them.

Instagram DM automation and the website widget

Ads on Instagram bring DMs at all hours. The assistant answers them with the same script as WhatsApp, asks for a phone number when the lead is ready and passes it to the CRM. On the website, the widget answers visitors and hands them over to WhatsApp or a call.

  • WhatsApp, Instagram, Telegram, website widget and SMS in one feed
  • First messages only with approval
  • Ready integrations with Bitrix24 and Kommo
  • Connects to your telephony and CRM if you run Zoho, Salesforce, HubSpot or Odoo

What an AI chatbot for business costs

Setup is paid once, and voice conversations are billed by the minute. The exact amount is set after a review of your process.

Text assistant setup
from 2,200 AED
one-time
Voice assistant setup
from 5,250 AED
one-time
Minute of voice assistant conversation
0.44–0.66 AED
billed by actual minutes

Frequently asked questions

What can an AI chatbot for business do?

Answer clients in WhatsApp, Instagram and on the website from your documents, qualify the lead, book a visit or a call and write the deal to the CRM. Anything outside the script goes to your team.

Is the WhatsApp Business API free?

No. Meta charges for business messages by its own rate card, which depends on the message category and the country. These fees are set by Meta, not by AXIS.

What happens when the chatbot can't answer?

It passes the chat to your team with the history and a summary. The client stays in the same WhatsApp chat and doesn't repeat the question.

Which languages does the chatbot answer in?

English and Russian. The language set is configured per project.

How much does an AI chatbot for business cost?

Text assistant setup starts at 2,200 AED, voice assistant setup at 5,250 AED, and a minute of conversation costs 0.44–0.66 AED. Setup is paid once, conversations by the minute.

We'll build an assistant
for your sales process.

Get in touchFrequently asked questions

Send a request

We reply within one business day.