A Kommo AI agent that puts calls and WhatsApp chats into your deals

Kommo is built around messengers, and in the UAE that means WhatsApp. The AXIS assistant answers there and on the phone, calls leads from your Kommo pipeline and writes the result to the deal while the conversation is still going. Your team opens the card and sees the contact, stage, tags, summary and its task.

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AXIS agentCall · example

Good morning, this is the assistant from Atlas Fit-Out. You asked for a quote on a villa interior in Arabian Ranches. Do you have two minutes?

Yes. Kitchen and two bathrooms, we move in March.

Noted. Our engineer can visit the villa to measure. Tuesday at 10:00 or Wednesday at 15:00?

Tuesday.

CRM record

Stage
Qualified
Tags
Villa, kitchen, bathrooms
Task
Site visit Tuesday 10:00

Connects to your telephony and CRM

WhatsAppInstagramBitrix24KommoZohoSalesforceHubSpotOdooe&duZiwo3CX

What the assistant writes to Kommo

  1. 01

    Deal and contact

    Creates them from a call or a WhatsApp chat, without manual entry.

  2. 02

    Stage and tags

    Moves the deal along the pipeline and sets tags from the conversation.

  3. 03

    Task for your team

    Leaves a task for the next step when a person is needed.

  4. 04

    Conversation summary

    A short summary sits in the deal, with the recording and transcript attached.

WhatsApp and Instagram chats in Kommo

The text assistant answers in WhatsApp, Instagram, Telegram and the website widget. A chat in any channel ends the same way: a deal with a summary in Kommo and a task for your team if a person is needed.

WhatsApp first messages go out only with approval, as templates, to clients who agreed to receive them.

Calls in Kommo on your UAE telephony

The voice assistant works on your telephony: e& (Etisalat) and du lines, Ziwo, Callgear, Avaya, 3CX or your own SIP trunk. The number stays yours, and you don't change telephony for Kommo.

It answers inbound calls on the first ring and calls leads from a Kommo segment on schedule, within the calling hours your campaign sets. The result of each call lands in the deal during the conversation.

How the Kommo integration is set up

Kommo is a ready integration: it is set up during the launch together with telephony and the script. AXIS doesn't replace Kommo; the assistant writes to your account and works the same way with Bitrix24.

  • Connection of Kommo, telephony and WhatsApp
  • Pipeline stages and tags the assistant sets
  • A script for your sales: questions, objections, prices, limits
  • A test run on part of your base with a review of conversations

What a Kommo AI agent costs

Setup is paid once, and voice conversations are billed by the minute. The exact amount is set after a review of your process.

Text assistant setup
from 2,200 AED
one-time
Voice assistant setup
from 5,250 AED
one-time
Minute of voice assistant conversation
0.44–0.66 AED
billed by actual minutes

Frequently asked questions

What does a Kommo AI agent do?

It answers calls and WhatsApp chats, qualifies the lead and writes the deal, stage, tags, task and summary to Kommo during the conversation.

Do we need to change telephony for calls in Kommo?

No. The assistant connects to your e& or du line, Ziwo, Callgear, Avaya, 3CX or SIP trunk and calls from your number.

Do WhatsApp and Instagram chats reach Kommo?

Yes. Messages from WhatsApp, Instagram, Telegram and the website widget go to one feed, and deals with a chat summary appear in Kommo.

Which languages does the assistant speak?

English and Russian. The language set is configured per project.

How much does a Kommo AI agent cost?

Text assistant setup starts at 2,200 AED, voice assistant setup at 5,250 AED, and a minute of conversation costs 0.44–0.66 AED. Setup is paid once, conversations by the minute.

We'll build an assistant
for your sales process.

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